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motivation call center staff

04 Apr 2018

Motivating Your Call Centre Staff

Call centres are mostly target driven environments, which may lead to stress among call centre staff. How can you keep your customer care...

Contact center

04 Apr 2018

Join the Call Centre Boom in South Africa

South Africa is steadily becoming the hub of Business Process Outsourcing (BPO) as the country has a vast English-speaking populace. Other factors aiding...