Call centres are mostly target driven environments, which may lead to stress among call centre staff. How can you keep your customer care professionals motivated enough to meet your service excellence targets and financial business...
Keeping the call centre boom in mind, SAIL has designed a training programme that not only equips you to handle customer calls like a boss, but also provides you with a full qualification. SAIL’s...
Call centres are mostly target driven environments, which may lead to stress among call centre staff. How can you keep your customer care professionals motivated enough to meet your service excellence targets and financial business goals? We have an answer. Our call centre full......
Continue Reading
Call Center, SAIL Offering, Skills Development
April 10, 2018 /by Southern African Institute of Learning
April 03, 2018 /by Southern African Institute of Learning
SAIL Offering, Skills Development
March 27, 2018 /by Southern African Institute of Learning
March 20, 2018 /by Southern African Institute of Learning
04 Apr 2018
Call centres are mostly target driven environments, which may lead to stress among call centre staff. How can you keep your customer care...
04 Apr 2018
Keeping the call centre boom in mind, SAIL has designed a training programme that not only equips you to handle customer calls like...
04 Apr 2018
South Africa is steadily becoming the hub of Business Process Outsourcing (BPO) as the country has a vast English-speaking populace. Other factors aiding...
