Project Management NQF L5

INTRODUCTION

Learners credited with this learning programme will be able to align project planning components and to integrate it into a single overall project management plan for a simple to moderately complex project. Learners will be...

Project Management PSETA NQF L4

Negotiation Skills

Negotiation Skills

Report Writing

Contact Centre Operations

INTRODUCTION
Customer service is a key to every organisation and this programme is designed specifically for people who interact with customer on a face to face, telephonically, through exchange of e-mails and social media. SAIL’s programme...