COURSE CATEGORIES
Southern African Institute of Learning
Contact Centre Operations
INTRODUCTION
Customer service is a key to every organisation and this programme is designed specifically for people who interact with customer on a face to face, telephonically, through exchange of e-mails and social media. SAIL’s programme...
Business Etiquette
INTRODUCTION
Business Ethics/etiquette and code of conduct is essential in today’s working environment and organisation’s often employs people whom they believe can abide by the principles of ethics and adhere to their business etiquette standards. This...